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Your hands are on a client. The next one books on their own.
A CRM for physiotherapists is one place for everyone who reached out about back pain, a sore knee or rehab after an injury, along with where each of them is in their treatment. LeedFox replies to every new inquiry right away by SMS and e-mail with a link to open slots for an initial assessment, so you don't spend the gaps between clients returning missed calls.
The phone rings mid-session. Whoever can't get through tries another clinic.
A missed call with no voicemail
Someone with a bad back calls several physios in a row. By the time you call back after your session, they often have an appointment somewhere else.
Booking by text eats up your evening
When you're free, when they're free, whether Tuesday works or Thursday is better. They could have picked an open slot from your calendar themselves.
Happy clients leave and never write a word
New clients choose a physio based on recommendations and Google reviews. The person you helped with their knee would gladly leave a review, they just forget after the last session.
From first contact to finished treatment
Inquiries from your website and ads
A form on your clinic's website, a Facebook or Instagram ad, or another system through a webhook. Everything lands in one list, not scattered across texts, e-mail and voicemail.
A reply with open slots goes out right away
The client gets an SMS and an e-mail with a link to your booking page. They choose an initial assessment at the clinic or a short intro call over Google Meet.
Appointment in the calendar, reminder before it
The booking goes into Google Calendar and the client gets a reminder before the appointment. You see it all on your phone, even while standing at the treatment table.
A review request after treatment
When you wrap up treatment, send the client a link to review you on Google or Facebook. You can also assign a task to a colleague, like following up with a client who didn't pick a time.
Your clients, sorted by where they are in treatment
- 1New inquiry
- 2Assessment booked
- 3In treatment
- 4Treatment finished
- 5Review requested
You name the stages your way. This is how businesses in this field set them up most often.
All your leads in one place
From the form on your website, from Facebook and Instagram ads, or from another system through a webhook. Older contacts you import from a CSV file.
SMS and e-mail go out on their own
A new lead gets an SMS and an e-mail right away, from your template. Nothing to keep an eye on.
Your own booking page
Customers pick a time themselves. The meeting goes into Google Calendar, an online call into Google Meet.
On your phone and computer
Runs in the browser. On your phone you add LeedFox to the home screen, nothing to install.
Tasks for your team
Assign a task to a teammate, and everyone sees their own leads. Nothing falls between people.
Review requests
After a won job, send a link to leave a review on Google or Facebook.
What people ask
What is a CRM for physiotherapists?
Software where you see everyone who reached out about pain or rehab, whether they have had their initial assessment and how far along they are in treatment. LeedFox also replies to each new inquiry on its own, offers open slots for an assessment and helps you ask for a review once treatment is done.
Does LeedFox work for a physio who practices alone?
Yes, that is where it helps most. The automatic reply and booking page do the job of a front desk you don't have. If you bring on a colleague, you assign them clients and tasks, and everyone sees their own.
Does LeedFox keep clinical notes or track session packages?
No. Clinical records, treatment notes, insurance billing, session passes and payments are outside LeedFox. It covers the path from first contact to a booked appointment, plus the review request at the end.
I book follow-up sessions in another system. Will they work together?
LeedFox does not connect to other booking systems. Its booking page, linked to Google Calendar, is mainly for initial assessments with new people. You can keep scheduling follow-up sessions where you do today.
Do I need to install anything on my phone?
No. LeedFox runs in the browser, and on your phone you add it to your home screen. Between two clients you can check who just booked.
Other industries
We will show you on your own leads
On the demo we look at where your leads come from and how LeedFox would handle them. We talk about the price there, based on what you will use.