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CRM for cleaning companies

Cleaning inquiries that turn into regular customers

A CRM for cleaning companies is one place for every inquiry, from a one-off clean after a renovation to regular office or home cleaning. LeedFox sends the customer an SMS and e-mail right away with questions about the scope, you send a PDF quote and you can see who has not decided yet.

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Where leads get lost

Most inquiries start with "how much would it cost"

No price without the size and the condition

The customer writes "apartment cleaning" and waits for a number. You need to know how big it is, whether it was just painted and whether the windows are included. Asking around by phone eats the whole morning.

One-off jobs do not come back

You do a great clean after a renovation and the customer disappears. Yet they could have become a regular clean or a referral to the neighbor.

Offices want a walkthrough and a quote on paper

With companies and homeowner associations, several people decide. Whoever sends a clear quote on time and then follows up is the one who signs the contract.

How it runs in LeedFox

How a cleaning inquiry moves through LeedFox

  1. The inquiry comes from your website or an ad

    From your website form, Facebook and Instagram ads, or a lead marketplace through a webhook. Households and businesses in one place.

  2. Follow-up questions go out on their own

    The customer gets an SMS and e-mail right away: how big the place is, what kind of clean, how often. The reply comes back to the inquiry and you can price it without phone tag.

  3. Walkthrough and a PDF quote

    For offices and homes, book a walkthrough and then build the quote in the editor. It goes out by e-mail as a PDF and stays saved with the customer.

  4. A task for the team and a review

    Assign the walkthrough or the job to a teammate as a task. After a job well done, send the customer a link to review you on Google or Facebook.

Deal stages

The stages of a cleaning job from inquiry to regular customer

  1. 1New inquiry
  2. 2Scope clarified
  3. 3Walkthrough
  4. 4Quote sent
  5. 5Agreed
  6. 6Regular cleaning

You name the stages your way. This is how businesses in this field set them up most often.

All your leads in one place

From the form on your website, from Facebook and Instagram ads, or from another system through a webhook. Older contacts you import from a CSV file.

SMS and e-mail go out on their own

A new lead gets an SMS and an e-mail right away, from your template. Nothing to keep an eye on.

SMS from your own number

Messages come from your own number, Czech and Slovak numbers today, and replies come back to the lead.

Quotes as PDF

Put a quote together in the editor and send it by e-mail as a PDF. It stays saved with the customer.

Tasks for your team

Assign a task to a teammate, and everyone sees their own leads. Nothing falls between people.

Review requests

After a won job, send a link to leave a review on Google or Facebook.

Questions

What people ask

What is a CRM for cleaning companies?

Software where you keep every cleaning inquiry, customer and quote in one place, with the message history. LeedFox also replies to each new inquiry on its own by SMS and e-mail and asks for what you need to give a price.

Does LeedFox schedule shifts and cleaning rosters?

No. LeedFox does not do shift schedules, staff attendance or cleaning plans by site. It handles the sales side: the inquiry, follow-up questions, the quote, tasks for teammates and the review.

Does it work for business customers and homeowner associations?

Yes. Book the walkthrough in the calendar, send the quote as a PDF, and in the pipeline you see which quote is waiting on a board or management decision.

Can I ask for a review after the job?

Yes, and in cleaning it pays off, because you are sending people into someone's home and customers choose a company by its ratings. Send the Google or Facebook link when the place is spotless and the customer is happy.

The customer sends the size and window count by SMS. Where do we see it?

SMS goes out from your company's own number (Czech and Slovak numbers today) and the reply is saved to the inquiry. The teammate you assigned the job to sees it too.

Other industries

TradespeopleTrack jobs and inquiries without a notebook in the van. Every customer gets a reply, even while you're working. Real estate agentsBuyer and seller inquiries in one place, viewings booked even while you're showing a property. Sales teamsEvery inquiry has an owner, quotes go out as PDFs, and you can see where every deal stands. ElectriciansInspection, rewiring and EV charger inquiries in one place, site visits booked without phone tag. Plumbers and heatingBoilers, bathrooms and blocked drains: inquiries sorted, an instant reply to the customer, site visits in the calendar. Carpenters and kitchensCustom kitchens and furniture: from floor plan to measuring, design and order, nothing lost on the way.

We will show you on your own leads

On the demo we look at where your leads come from and how LeedFox would handle them. We talk about the price there, based on what you will use.

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